DENTIST-founded. Practice-proven.

We Implement Practice Operating Systems That Actually Get Used

LeadWell implements the Practice Operating System (POS) by developing Strategic Practice Operators (SPOs) who turn vision into daily execution inside real practices.

Systems That Work

Streamline how your practice runs with clear workflows and documented processes that eliminate guesswork.

  • Daily operational checklists
  • Patient journey mapping
  • Staff role clarity

Teams That Perform

Your team performs with calm confidence when they know exactly what’s expected and how to deliver excellent care.

  • Automated role-based training
  • Progress and accountability dashboards
  • Smart reminders and team updates

Leadership That Lasts

Clarity and control for the owner means more time to focus on growth, vision, and leadership.


  • Real-time dashboard insights
  • Growth and planning tools
  • Strategic guidance supported by LeadWell coaching

From Chaos to The Practice Operating System (POS)

Most dental practices run on personalities, memory, and heroics. The Practice Operating System (POS) replaces that with clarity, structure, and execution.

The Role That Makes the System Work: The Strategic Practice Operator (SPO)

Every Practice Operating System needs an owner.

The Strategic Practice Operator (SPO) is accountable for:


  • Translating leadership vision into daily execution
  • Coordinating teams, priorities, and processes
  • Maintaining operational rhythm and accountability

Most practices call this role “Office Manager.”
LeadWell coaches SPOs to operate at a strategic, system-led level.

Join Our Vision-to-Practice Course!

Turn leadership vision into an executable Playbook your team can run without you being the bottleneck.

This course is a structured coaching program for Strategic Practice Operators and practice owners who are ready to move from intention to execution. You’ll transform your goals, standards, and priorities into a living Playbook your team can execute daily.

What you’ll get:

  • 6-Module Playbook System

Strategy, Team, Scores, Fixes, Processes, and Practice

  • 6 Live Coaching Calls

Biweekly Fridays with Dr. Pauline Le for personalized guidance

  • Complete Implementation Tools

Lectures, templates, and worksheets available upon enrollment

The System We Implement Against

LeadWell makes the Practice Operating System sustainable using modern execution software designed for system-led dentistry practices.

One such software is SOPHIE AI—a purpose-built system for dentistry SOPs, training, and operational execution.


Our role is not to sell software.

Our role is to ensure your Practice Operating System is implemented, adopted, and sustained.

The 6-Step Path to a Self-Running Practice

Assess

01

We measure where your practice stands today: efficiency, clarity, and team execution.

02

Align

We bring your leadership and team onto the same page with clear roles and metrics.

03

Systemize

We turn workflows into step-by-step SOPs your team can actually follow.

04

Coach

We equip your team with practical, role-based coaching.

05

Execute

Your team works confidently using the new systems every day.

06

Optimize

We refine and expand what works — backed by real execution data.

What Changes When You Lead Well

When structure replaces guesswork, everything gets easier. Your practice transforms from a place that depends on constant oversight to one that runs with calm efficiency.

Immediate Benefits

  • A team that works confidently without constant supervision
  • Simpler onboarding and consistent execution across all roles
  • Fewer daily fires and unexpected disruptions

Long-term Impact

  • Smoother days and happier patients who notice the difference
  • More time to lead and grow without burning out
  • Predictable operations that scale with your vision

The results you’ll be talking about...

Icon for accountability tracking and success

“I always dreamed of stepping back without the business falling apart. With the systems in place, I finally have options: keep scaling, step back, or prepare for a premium exit. For the first time, I feel in control of my future.”


— Office Manager

“I used to feel like everything depended on me — every patient, every decision, every fire. Now, my team runs the day-to-day. I finally feel like a business owner, not just a dentist with too many responsibilities.”


— Practice Owner

“Before, every time we tried to grow, something broke — staff, systems, margins. Now we have a clear plan and the right systems in place. Growth actually feels exciting again instead of exhausting.”


— Director of Operations, Dental Group

“I always dreamed of stepping back without the business falling apart. With the systems in place, I finally have options: keep scaling, step back, or prepare for a premium exit. For the first time, I feel in control of my future.”


— Office Manager

“I used to feel like everything depended on me — every patient, every decision, every fire. Now, my team runs the day-to-day. I finally feel like a business owner, not just a dentist with too many responsibilities.”


— Practice Owner

"Our practice management software tracks clinical operations, but it doesn’t run the business operations. This bridges the gap between numbers and what actually happens day to day — the piece we didn’t know we were missing."


— Regional Manager 

"It’s finally possible to scale best practices across all of our locations. What used to be guesswork is now consistent, measurable, and repeatable."


— Managing Partner, Private Equity

"I didn’t want to sell just to survive. With the right systems and support, I finally have clarity and can grow on my own terms."


— Practice Owner

"Our practice management software tracks clinical operations, but it doesn’t run the business operations. This bridges the gap between numbers and what actually happens day to day — the piece we didn’t know we were missing."


— Regional Manager 

"It’s finally possible to scale best practices across all of our locations. What used to be guesswork is now consistent, measurable, and repeatable."


— Managing Partner, Private Equity

Icon for profit tracking and success

Dentistry Is a Team Sport

LeadWell was born out of necessity. Dr. Le nearly burned out before building the system her practice desperately needed.

Today, her team runs on systems, not stress. 
And so do the practices we support.

  • Less turnover
  • Higher accountability
  • Sustainable, profitable growth

With aligned owners, coached operators, and clear systems, LeadWell helps practices replace chaos with predictable execution and sustainable growth.

Step out of the weeds and into leadership with clarity on numbers, systems, and priorities.

OWNER ALIGNMENT

Give staff SOPs, coaching, and accountability—so your practice runs consistently without constant retraining.

TEAM EXECUTION

Multiply your advisory impact and help clients scale profitably, predictably, and on their terms.

CONSULTANT LEVERAGE

Lead Your Practice, Don’t Be Run by It.

Stop carrying it all on your shoulders. Let’s build the structure, systems, and confidence your team needs to run the day-to-day, so you can focus on growth and leadership.

Contact Us

TIME TO LEAD | Practice Transformation Insights

Practice Management Software vs. Standard Operating Procedues (SOPs) Hub

Not PMS. Not Duct-Taped Tools. Why Dentistry Needs Its Own Operating System

September 11, 2025
Practice management software handles scheduling and billing, but it doesn’t fix execution. Generic tools like Google Docs, Trainual, Loom, and ClickUp add complexity, not clarity. Discover why dentistry needs its own operating system — SOPHIE AI — to ensure nothing falls through.
dental practice coaching, dental practice growth, Q4 cohort, dental practice systems, 2026 prep

Your Practice Doesn’t Need Another Year of Catch-Up. It Needs a System.

August 26, 2025
Q4 2025 is your last chance to rebuild your dental practice foundation before 2026. Limited spots. Apply now and lead with clarity.
dental practice training, L’ACADEMY, Vision-to-Practice, dental systems course

L'ACADEMY Launch: The Vision-To-Practice Course Intro

August 21, 2025
Our first L’ACADEMY course is live. Vision-to-Practice helps dentists turn ideas into systems that scale. Stay tuned for enrollment.
dental practice transformation, practice management, dental systems , dental practice growth

From Chaos to Clarity: A Practice Transformation Story

August 14, 2025
One practice was drowning in turnover, missed revenue, and burnout. See how systems turned daily chaos into clarity, profit, and freedom.

The Scalability Gap in Dentistry

August 7, 2025
Dentistry doesn’t have a demand problem. Patients are out there — waiting.  What most practices have is a scalability problem.
dental practice ROI, dental practice systems, practice profit growth

A Conservative Look at ROI of Systems in Dentistry

July 31, 2025
Turnover, missed recalls, and wasted chair time cost practices hundreds of thousands. See how better systems deliver a 3–5x ROI in year one.